The Team Behind Our Mission to Love, Nurture, Equip

Shannon Hege

Shannon is an accomplished early childhood education professional with over 24 years of experience shaping high-quality learning environments for young children. As the owner and founder of Shannon’s Exclusive Child Care, she leads an accredited program known for its nurturing culture, strong family partnerships, and excellence in early education.

She holds a Master’s degree in Leadership Development with a minor in Special Education, blending her deep understanding of child development with proven organizational leadership. Shannon’s expertise spans curriculum design, staff training, and center management, all guided by her belief that investing in educators is key to helping every child reach their potential. Through her work, she continues to raise the standard for quality care and professional growth in the early childhood field.

Amy Flanagan

Center Director

I grew up in Middletown, Indiana, and earned my Bachelor’s degree in Early Childhood Education with a minor in Special Education from Ball State University. My passion for working with young children began early, serving in my church nursery, and has continued to grow throughout more than 23 years in the field.

During my career, I’ve had the privilege of teaching and leading programs for children of all ages, from infants to preschoolers to school-aged learners with diverse abilities. Each experience has strengthened my belief in the power of early education and the importance of meeting every child where they are.

At Shannon’s Exclusive Child Care at Geist, I’m honored to lead a compassionate, skilled team of educators who share my dedication to creating meaningful learning experiences. I value open communication and strong partnerships with families, ensuring that together we nurture each child’s confidence, curiosity, and love of learning.

Caraline Pfaff

Assistant Director

I’ve had the privilege of being part of this wonderful community since before our doors officially opened. With 10 years of experience in early childhood education, I’m passionate about creating a welcoming, supportive environment where both children and families feel valued and connected.

Originally from Columbus, Ohio, I now call Greenfield home. I hold a Master’s degree in Education and a Bachelor’s degree in Child Development. I’m grateful to share this journey with my husband, Andy, and our two children, Scarlett and Bailey, who are part of my daily life at Shannon’s.

What I love most about my role is the opportunity to engage with every age group and to form lasting relationships with the families we serve. It’s incredibly rewarding to help guide our program’s growth and to be part of a team that truly makes a difference in the lives of children every day.

Kenza El Bilaoui

Administrative & Compliance Coordinator

I’m excited to be part of the team at Shannon’s Exclusive Child Care, where I can combine my experience in early childhood education with my passion for supporting families. As a mom myself, I understand how important it is to feel confident in your child’s care and to have a center you can truly trust.

I have a background in early childhood education and leadership, with experience as an Assistant Director, Team Leader, and Teacher. These roles have given me a strong understanding of both classroom operations and the behind-the-scenes work it takes to keep a center running smoothly. I also hold an Associate’s degree in Management and Marketing, which supports my ability to stay organized, detail-oriented, and efficient in my role.

As the Administrative & Compliance Coordinator, I focus on keeping our center organized and aligned with licensing and accreditation standards. I enjoy working behind the scenes to make sure everything is running smoothly so that our staff and families have the best experience possible.

I take pride in being reliable, detail-focused, and a supportive team member. I’m grateful to be part of a center that is committed to providing a safe, structured, and nurturing environment for every child.